![]() ![]() This test detects any problems with the memory (RAM) in your computer.ĮA does not own or operate the Memtest86 website. If Chkdsk finds errors, it will let you know and ask you to let it try to repair them. Click the Check now button under Error Checking.Click on Properties, then on the Tools tab.Right-click on the drive you installed SW:TOR to (usually the C: drive).Open the Windows Start menu and click on Computer.This test checks your hard drive for errors. This makes sure your old files are completely deleted and won’t interfere with the new installation.ĭownload the SWTOR direct download launcher here.ĭownload the Steam SWTOR launcher here.Restart your computer before downloading a new launcher.Wait for the uninstallation to complete.Scroll down the list to Star Wars: The Old Republic.Go to Add/Remove programs on your computer.Make sure you’ve logged out of the game completely.The steps to remove all versions of the launcher are the same: If you’re fine with that, here’s what to do: Uninstall your current launcher If you switch launchers, you’ll have to download the entire game (over 40GB of data) again. Once you have these files, contact us for more help. This generates some diagnostic files our support team can use to help you figure out what’s going wrong. If you’re still seeing problems after verifying your game files, run launcherDiag from your SWTOR installation folder (C:\Program Files (x86)\Steam\steamapps\common\Star Wars - The Old Republic by default). Wait for it to finish before launching the game again.If you get a Steam Client Service pop-up, click Yes to allow it to run.Right-click on Star Wars™: The Old Republic™ in your Steam Library.Steam has its own file verification system, here’s how to use it: Repairing your installationĪs with all SWTOR launchers, one of the biggest troubleshooting steps is to make sure the files on your computer match the ones the game is expecting to use. Check below for some hardware tests that could help you figure out what’s going on. In most of these cases, this happens because of a problem with your system’s RAM or hard drive. This is an error message that only shows up in your launcher logs, and it means that the data that you downloaded became corrupted. Skip down to the next section and try the troubleshooting steps there. If the repair doesn’t work, there may be a problem with your hard drive or your system’s memory. The Repair button is clickable if you are logged into the launcher and it has detected an error. Check the Troubleshoot your network and Software conflicts sections below for some potential fixes.Ĭlick the Repair button on the Settings screen, then click Save. This could be due to a server outage, a problem with your internet connection, or a firewall, VPN or anti-virus program interfering with the connection. It will keep retrying until it connects, or until you close the launcher. This means the launcher can’t pull data down from our servers. Check the Software conflicts and Troubleshoot your network sections of this guide for help clearing this one up. This could mean that there’s a problem with your internet connection, or that software on your computer (like a firewall, a VPN, or an antivirus program) is stopping the launcher from connecting to our servers. If you see them in the list, select each one, then click End Task. Use task manager (Press CTRL-SHIFT-ESC or press the Windows key and X then choose Task Manager) to find swtor.exe or launcher.exe. Only a single instance of this application can run. You need to run the launcher as an administrator so it can update the game files on your hard drive. Run SW:TOR and the launcher as an administrator SWTOR on Steam uses a direct download launcher we call the Steam launcher. You’re using the direct download launcher. There are different versions of the launcher, identifying yours will help you troubleshoot any problems you’re having. If you’re getting an error code in the launcher, use CTRL F to search for the code on this page. If you’re having trouble launching or patching STAR WARS™: The Old Republic™, check here for a solution. ![]()
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